At Aloha Technical Solutions we offer a wide range of services to assist you with all of your computing needs.

Aloha Technical Solutions is a Hawai’i based and locally staffed solution provider for your IT needs. We can provide what other computer companies have not offered you here in Hawai’i, a truly full service computer solution company. Aloha Technical Solutions can provide full service from the architectural design of your IT needs, the sale of the hardware, software and services, through to installation and setup, implementation of the software, configuration and virtualization of your environment, onto and beyond what most IT companies on island and off can only hope and promise to supply you with training and services locally available.

We provide after-the-sale support and service for hardware issues, configuration problems, and problem determination. We offer a full warranty service repair center for your equipment, and expert service engineers for software and configuration issues.

We have Managed Services and server hosting at our co-location facility as well as a Disaster Recovery site for your current environment.

Services

Description
TotalServices® TotalServices® specializes in consulting and implementation support services for information systems, communications systems, and systems integration.
Business Continuity Services IBM business continuity and resiliency services can help you:
Build continuity into your business
Manage staying on top of your regulatory requirements
Increase service levels and business performance - even if a disaster never strikes
Protect critical data
Respond more rapidly and effectively to a disaster
Manage client communications, employees and logistics in a crisis.
Operations Management Delivers operations management expertise when and where you need it. Whether it’s a satellite office, a specific area within your data center or your entire data center.
Project Management Large or small, Aloha Technical Solutions project managers will help you deliver your IT projects on time and on budget.
Operational Audit Aloha Technical Solutions operations experts and system engineers will review your system architecture, system fault tolerance, backup and recovery strategy, security controls, change control, operational procedures and documentation.
Systems Planning & Design Purchasing new systems or upgrading your existing environment Aloha Technical Solutions system engineers will assist you in making the correct sizing choice to meet your immediate needs and position you to meet your growth requirements.
Systems Implementation & Integration Implementing a new system, our system engineers will install and configure your new system then integrate it into your production environment.
High Availability Design & Implementation Have mission critical applications that must be available 7X24X365, we will design and implement your cluster configuration along the operational procedures required to run and maintain this complex environment.
System Migration Coupled with our Systems Planning & Design service we will provide you with a smooth migration to your new system and provide the required operational documentation.
Backup & Recovery Aloha Technical Solutions experts will assist you in selecting the correct library, software and architecture to suit your unique requirements.  Tivoli Storage Manager or other backup solution will be tuned, implemented or customized to protect you and your business.

Our Managed Backup service, were your data gets backed up to our equipment and is managed and protected by our system experts. No hardware to buy, no software to own and configure.
Disaster Recovery Planning Our experts will assist you in determining the scope of disaster you wish to plan for, plan development, implementation, documentation and testing of your completed disaster recovery plan.
Capacity Planning Aloha Technical Solutions will monitor your systems and assist you in the proactive acquisition of hardware upgrades and architecture enhancements.  Our engineers will provide you with as much documentation and historical data that they can gather to assist you in better understanding your growth and growing needs.
Performance Analysis & Tuning Users complaining about performance, our system engineers will monitor and review your system then provide system activity reports and a written recommendation.
System & Operational Documentation Our expert staff will review your current hardware and software implementation and provide thorough documentation of your environment and operational procedures.
Technical Personnel Backup Aloha Technical Solutions provides backup systems programming and administration personnel, covering support functions during emergencies, vacations, staff education or planned projects.
Custom Consulting Engagements Aloha Technical Solutions provides consulting services customized to the client’s needs specific to their environment.